How can existing users reset their passwords in Okta?

The ability for existing users to reset their passwords in Okta is primarily facilitated through their individual account pages, specifically under a 'Forgot Password' section. This user-friendly approach allows users to initiate the password reset process independently and securely, ensuring they can regain access without needing to contact IT support or wait for email links.

When users access their account page and select the password reset option, they are typically prompted to enter their registered email address or username linked to the account. This process often includes verification steps to confirm their identity, further enhancing security and minimizing unauthorized access.

While email requests for password resets are common across many platforms, they are not the primary method within the context of Okta's user-centric design focusing on self-service capabilities via the account page. Options involving admin dashboards or phone calls to IT support are generally not designed for user-initiated password changes, reinforcing the importance of self-service features in modern identity management solutions.