What do suspended users experience when trying to log in to Okta?

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Suspended users attempting to log in to Okta will receive a message indicating they are suspended. This response is an essential security feature that helps communicate to users that their accounts are inactive and cannot be accessed at that time. This messaging serves not only to inform the users of their status but also prevents any unauthorized access attempts until the suspension is lifted by an administrator.

Accessing applications normally would clearly contradict the purpose of a suspension, which is to restrict a user's ability to log in and utilize their assigned applications. Automatic redirection to the admin page is not an intended user experience; users should not have to be redirected just to understand their account status. Finally, being prompted to reset their password would generally be a functionality reserved for accounts experiencing issues with credentials rather than status-related issues like a suspension.

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