What occurs when an end user has multiple multifactor verification options configured in Okta?

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When an end user has multiple multifactor verification options configured in Okta, they can choose any one option to use for each sign-on attempt. This flexibility allows users to select the method of verification that is most convenient or accessible to them at that moment, enhancing their overall experience and reducing friction during the authentication process. Users might have a combination of methods such as SMS, email, or authenticator apps, and the ability to select one ensures they can easily authenticate without needing to go through all available methods every time they log in. This approach also accommodates different user preferences and the varying contexts in which they may be accessing their account.

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