What type of issues fall under P4 severity?

P4 severity typically refers to general questions or inquiries that do not have a critical or immediate impact on operations or system performance. These are routine matters that may require clarification or information but do not lead to any degradation of service or disruption.

For instance, if a user has a question about a feature or needs assistance with navigating the dashboard, this would be classified as a P4 issue. It does not require urgent attention as it does not hinder daily operations or system functionality. Understanding the different severity levels helps in prioritizing issues effectively; P4 issues are the lowest priority and can often be addressed during standard operational hours or when resources are available.

In this context, other types of issues such as system down, partial service degradation, or non-critical issues are categorized at different severity levels, indicating that they have a more significant effect on service performance than general inquiries.