Which action is necessary to import users from a CSV in Okta?

To successfully import users from a CSV file in Okta, accessing the Import Users feature is a crucial action. This feature allows administrators to upload a CSV file containing user information, which is necessary for bulk user creation or updates within the Okta platform. By utilizing this function, the system is prompted to read and process the contents of the CSV, aligning them with the correct fields needed for user records.

While downloading a user template may provide a structured CSV file format for input, it doesn't directly initiate the Import Users process. The Import Users button is also significant, but it is part of the broader feature set and must be accessed first. Exporting users is unrelated to the import process, as it only allows for the retrieval of existing user data rather than adding new users.

Thus, accessing the Import Users feature is the foundational step that enables the subsequent actions necessary for users to be imported successfully.